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Terms of Use

We’re excited to have you on board! Before you dive into our services, we ask you to read through our Terms & Conditions. This is to ensure a smooth and enjoyable experience for everyone.

1. General Terms

Acceptance: By using our services, you agree to comply with these Terms. TANGO B5 LIMITED reserves the right to refuse or cancel any order at its sole discretion, without liability.

Lawful Use: We expect all users to act responsibly and in accordance with the law. This includes adhering to copyright regulations and refraining from transmitting harmful content, such as viruses or malware.

Consequences: Any breach of these Terms will result in immediate termination of your services, with no refunds issued.

2. Governing Law

These Terms are governed by the laws of UK. All disputes will be resolved under UK jurisdiction, ensuring a fair and lawful environment for all parties involved.

3. Privacy Matters

Your privacy is important to us. For full details on how we handle your personal information, please refer to our Privacy Policy. TANGO B5 LIMITED is committed to keeping your data confidential and will only disclose it with your explicit consent or where required by law.

4. Appointing Us

By entering into an agreement with us, you formally designate TANGO B5 LIMITED as your trusted partner in managing your brand’s social media advertising and communication — particularly on Instagram.

5. Our Services

Here’s what you can expect when working with us:

  • Instagram Setup: We’ll assist you in creating and optimizing your Instagram account for maximum visibility and effectiveness.
  • Resource Access: Gain access to a library of eBooks and resources designed to enhance your Instagram marketing knowledge.
  • Content Creation: We’ll help you develop compelling, high-quality content that aligns with your brand and speaks to your audience.
  • Profile Management: Our team will actively manage your Instagram profile and ensure meaningful engagement with your followers.
  • Tailored Strategies: We’ll create a custom promotional strategy based on your brand’s unique goals.
  • Engagement Support: We’ll help foster ongoing interaction and build a strong presence on the platform.
  • 24/7 Support: Questions or concerns? Our support team is available around the clock to assist you.

6. Payment Information

We prioritize transparency in all financial matters. TANGO B5 LIMITED reserves the right to decline orders and may impose limits on purchases per person or household. We accept various payment methods, including Maestro, Mastercard, and Visa. Please ensure your billing details are accurate and up to date.

7. Refund Policy

Your satisfaction matters to us. If you’re not completely happy with your purchase, you are entitled to a full refund within 14 days of payment confirmation. We’ll also honor your first refund request—no questions asked.

8. Your Feedback Matters

We appreciate your input! Any feedback or submissions you provide may be used by TANGO B5 LIMITED without limitations. We also reserve the right to review, edit, or remove content that violates our Terms.

9. Handling Personal Information

Any personal information submitted through our website is protected under our Privacy Policy. For more details, please refer to our Privacy Policy page.

10. Cancellation & Dispute Policy

Customers may cancel their subscription at any time through their account dashboard or by contacting our customer support team.
Cancellations must be submitted at least 24 hours before the next billing date to avoid being charged for the upcoming subscription period.

If a subscription is cancelled after a renewal payment has been processed, the cancellation will take effect from the next billing cycle, unless the customer is eligible for a refund under the Refund Policy outlined below.

Trial subscriptions automatically convert into a paid subscription at the end of the trial period unless cancelled before the trial expires.
It is the customer’s responsibility to cancel the trial within the stated trial timeframe to avoid being charged.

If a customer believes a charge has been made in error or wishes to dispute a transaction, they are encouraged to first contact our customer support team. Most issues can be resolved quickly without the need for a formal dispute. All dispute inquiries must be submitted within 14 days from the transaction date and should include relevant details such as the customer’s account email, transaction reference, and a description of the issue. Upon receipt of a dispute request, we will review the case and respond within 5–10 business days. During this period, we may request additional information or documentation to assist with the investigation. If the issue cannot be resolved directly and the customer initiates a chargeback through their bank or card issuer, the dispute will be handled in accordance with the applicable card scheme rules (Visa, Mastercard, etc.). Customers acknowledge that initiating a chargeback may result in temporary account suspension while the case is under review. We reserve the right to provide relevant transaction records, account activity logs, and acceptance of our Terms & Conditions to the payment processor or issuing bank as part of the dispute resolution process.

11. Correcting Errors

While we strive for accuracy, errors may occasionally occur. TANGO B5 LIMITED reserves the right to correct any mistakes or inaccuracies in service-related information. We are not obligated to make updates unless legally required.

12. Progress Evaluation

We are committed to ongoing improvement. Both the Client and TANGO B5 LIMITED will evaluate progress quarterly and take appropriate corrective actions to stay aligned with our shared goals.

13. Warranties Disclaimer

While we aim to deliver high-quality service, TANGO B5 LIMITED makes no guarantees of uninterrupted or error-free performance. All services are provided "as is" and "as available," without any warranties of any kind.

14. Billing

TANGO B5 LIMITED reserves the right to decline orders and may set restrictions on the quantity of items purchased per individual, household, or order. Payment options include Maestro, Mastercard, and Visa Card. Customers must provide accurate purchase and account details, updating them promptly as needed. During registration, customers can opt for a 7-day or 3-day trial period for €2.35. If the subscription continues beyond the trial, it will automatically convert to the Pro plan at €49.99 per month, the Business plan at €69.99 per month, or the Enterprise plan at €89.99 per month. TANGO B5 LIMITED may preauthorize renewal fees. If a user requests a refund, the renewal amount can be canceled and swiftly refunded to the original payment method.

15. Company Information

These Terms & Conditions are issued by TANGO B5 LIMITED, a company registered in the United Kingdom.
Registered address: 61 BRIDGE STREET, KINGTON, UNITED KINGDOM, HR5 3DJ, 16328919
Company name: TANGO B5 LIMITED
Jurisdiction: United Kingdom

Last Updated: 20.03.2025


Thank you for choosing TANGO B5 LIMITED. We’re excited to be on this journey with you!